Event | ,

April 2020 Learning Session

April 14 - 16, 2020 - Arlington, VA (Metro Washington, D.C.)
April 14–16, 2020

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The Built for Zero Collaborative brings communities participating in Built for Zero together every four months for an in-person peer Learning Session. The April in-person session will build on the content and learning from the previous sessions and the support offered during the Action Cycles.

What to expect:

  • Focused support from the Built for Zero team and federal partners from HUD, USICH, and the VA
  • Taking action to evaluate and improve the local leadership structures and capacity necessary to end veteran and chronic homelessness
  • Continue learning Quality Improvement tools and methods to take action and solve problems
  • Improved data and performance management tools to help track progress and inform decision making
  • System design and improvement support
  • Opportunities for cross-community learning and problem solving

We convene every 4-5 months at our national Learning Sessions. These are opportunities to bring your team together, set new goals, learn from your friends across the country, and reinvigorate your work to end homelessness. We like to strike a balance between team planning time, face-time with the Built for Zero coaching team, and inter-community learning, all sprinkled with fun and energy. Come prepared to do some of your best thinking.

Welcome to the Built for Zero Collaborative!

If your community is brand new to the Collaborative, we are asking you to join us for an orientation day on Tuesday, April 14th. Please plan your travel accordingly. More details are available when you register for the Learning Session.

If you’re a new team member from an existing community, you’re welcome to join us for Built for Zero 101, also taking place on Tuesday, April 14th. This session is optional!


The Learning Session will be held in Arlington, Virginia (Metro Washington, D.C.), from Tuesday, April 14 to Thursday, April 16, 2020 at the Hyatt Regency Crystal City At Reagan National Airport. More information on lodging and booking can be found here.

We recommend bringing 4-8 team members from your community, with 8 being a firm cap. Teams with fewer than four attendees often lack critical perspective, which can stall discussion. 

Teams with more than eight members often have trouble maintaining focus when planning together as a team. Due to space limitations, eight will be a firm cap for teams at this Learning Session.

In terms of who should attend, consider these guidelines when filling out your team:

  • It’s good to have some continuity between Learning Sessions. Make sure that no more than half of your team are new to Built for Zero. Your team lead and data lead are a good start. For descriptions of those roles, click here. 
  • Also try to make sure you have representation from across your community’s org chart. Try to bring some system level leaders, some mid-level managers, and some line staff.
  • Also remember that this Learning Session will be about centering racial equity in your work. We’re hoping to collect community experience, bright spots, and key learnings. If someone in your community has experience working on creating racially equitable homeless systems, see if you can add them to your team.

If you’d like some additional guidance deciding who should attend, your coach is happy to help! 

Smart Casual and Comfortable  

The detailed April 2020 Learning Session agenda will be available soon! In the meantime, a high-level agenda can be found here.

Yes! If you are interested in applying for travel assistance, please fill out this form. Please note that we provide stipends to community teams and not to individuals or specific organizations. If you fill out this form, we will assume that you are applying on behalf of your full team.

Quality Improvement Foundations (Tuesday, 4/14, 9:00-12:00): This session is targeted to new communities or new team members from existing communities. Grounded in the Model for Improvement (MFI), Built for Zero partner, the Institute for Health Care Improvement, will explore with participants how to link the three questions of the Model about aim, measurement, and change ideas to the sequence for success.

Advanced Quality Improvement (Tuesday, 4/14, 1:00-4:00): Going a step further, in this session, participants will practice scoping improvement projects and measuring tests of change. Participants will also practice making their improvement work more strategic by mapping out their full portfolio of work, and creating a driver diagram.

Built for Zero 101 (Tuesday, 4/14, 2:30-4:00): New to Built for Zero? Attend this session to get the low-down on how the collaborative works. We’ll give you more information about our goals and objectives, our approach to problem solving, and the structure of the initiative.

Meetings for these cohorts will take place at various points during the Learning Session. These meetings are invitation-only. More information on these is available in the registration form. If you’d like more information now, contact your coach or ssimpson@community.solutions. For details on Cities For Zero Homelessness, the invitation-only convening co-hosted by The Rockefeller Foundation and Community Solutions, please email christopher.holman@specialdevents.com.

As of now, there are no CEUs provided for attending this conference.

Please contact Starr Simpson, BFZ Project Coordinator, at ssimpson@community.solutions


While we are still developing a detailed schedule, a high-level agenda includes:

Day One
Tuesday, April 14
Pre-Conference Sessions, Welcome Plenary (late afternoon), and Reception (following Welcome Plenary)

Day Two
Wednesday, April 15
Full day of Plenaries and Breakouts

Day Three
Thursday, April 16
Half-day of breakouts and Closing Plenary (ending around 1 p.m.)


Hyatt Regency Crystal City At Reagan National Airport

Hotel Information: Our host hotel is the Hyatt Regency Crystal City At Reagan National Airport, and all our Learning Session activities will take place there.

Address: 2799 Richmond Hwy, Arlington, VA 22202

Distance to Reagan National International Airport: Minutes from Ronald Reagan National Airport, conveniently situated near the Crystal City Metro and Ronald Reagan National Airport from the lobby. Travel the yellow and blue lines with ease to the city’s destinations and neighborhoods.

Group Rate*: $209.00 plus taxes and fees (same as the government per diem rate)

*Discounted group rate only available until March 25, 2020, or until sold out.

A link to reserve a hotel room will be included in your registration confirmation email.

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